Front Office 

-  Learn Hotel procedure meet, register, and assign rooms to guests.

-  Learn records of room availability and guests' accounts

-  Observation  - Reception staff

-  Transmit and receive messages, using telephones .

-  Escort instructions to porters.

-  Date-stamp, sort, and rack incoming mail and messages.

-  Arrange tours, taxis, and restaurants for customers.

-  Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining and entertainment.  

Food/Beverage Department

- Waitress/Waiter Service/ Bar Service

Housekeeping 

-  Room Preparation/Cleaning/Service

Marketing Department

- Discuss strategies for marketing to the country of Origin.

- Project creation

- Support : Assist in preparation of written materials including advertising copy, business communications, presentations, sample commercial brochures, and electronic promotions in relation to their country of Origin.

- Create HTML-based email newsletters and notices. Update and create new web pages on company websites – translation

-  Leisure Report on the company’s image from a country of origin perspective as a leisure destination

-  Develop and plan appropriate marketing for the country of origin.

-  E Commerce. Basic graphic design including updating existing materials and creating simple brochures and flyers for print and electronic (PDF, HTML) media translated into country of origin.